Ecommerce applications are the new go-to sites for individuals to buy everything, including clothes, accessories, shoes, electronics, and many other goods. People still purchase in local or nearby markets regularly, but only in emergencies or when they cannot locate something online. Do you know how these eCommerce applications grew so quickly? The simplicity and convenience given by eCommerce applications is the key reason for their growth.
Online shopping provides unrivalled convenience, especially when everything is available at an affordable price. As a result, practically every businessman has fantasized about entering this lucrative field, but only a few have succeeded owing to concerns such as sufficient investment, sustainability, and so on. In today's world, establishing an eCommerce app is not difficult because it is now simple to obtain all of the necessary knowledge regarding the eCommerce app development process.
Are you one of those who aspire to touch the heights of success via entering the eCommerce sector with a customized Noon clone app? Then, get ready to acquire proper knowledge about creating an E-commerce marketplace platform along with must-have features and involved costs
Popular E-commerce Marketplace Platforms in UAE
If you're a company looking to build a mobile shopping app like Noon, have a look at the prominent eCommerce mobile applications in the UAE listed below. By evaluating them, you may gain knowledge of what should and should not be included in eCommerce software. You will also learn about what is not included in the app. Include these to make your eCommerce app the best.
Features to Add to the E commerce Marketplace
A suitable e-commerce program is made up of three key panels: user, vendor, and administrator. These three panels are useful for regulating and managing the application's activities. The user panel features are utilized by end users, whilst the vendor panel features let suppliers offer products to clients smoothly.
1. USER APP
Registration & Login
Users must first register to engage with the app. To sign up for the app, they must provide their email address or phone number, as well as a password. If they have already signed up, they may access the app by entering their username and password. They must next establish a user profile that includes all user-related information.
Look at various products
Users may input the product they are looking for, regardless of category, into the search field. They will receive the proper outcome, allowing them to obtain the one they require.
The landing page allows users to order any item or product they desire. To proceed, they must give their name, address, phone number, and payment method. Following this, when the user clicks on the 'order,' the order is placed.
Order Status and Tracking Options
Users are often inquisitive about their order information after placing a purchase. They want to know the order status, location, and projected arrival time. This feature serves the same goal as well as improving user engagement with the program.
The wishlist function allows customers to store their chosen goods so that they can purchase them later. This might be due to a variety of factors, such as higher prices, a lack of funds, a lack of time, and so on. It is also advantageous to the app and can help boost app sales.
If you want to create an online shopping app like Noon, this functionality is a must-have. It gives consumers the freedom to make payments in the way that suits them best. Options such as credit or debit cards, internet banking, and so on must be available. It will aid in gaining client loyalty.
Your hired eCommerce app developers must consider incorporating this functionality within the app. In this case, the eCommerce app offers attractive bargains, discounts, reward points, referral programs, customized badges, and other incentives to increase user engagement and encourage users to spend more.
An outstanding feature to include in the eCommerce app is that it will keep customers up-to-date on everything from new discounts to order status to wishlist reminders and much more. In this case, the app must keep in mind that its sole aim is to warn consumers rather than disturb them.
Feedback and reviews
When a customer purchases a product, they can provide feedback in the form of reviews and ratings via the app. It covers any issues they had with the goods or their quality, as well as any problems they had with the product delivery or delivery person. This input will assist other users in learning about the product and making a purchasing decision.
2. Vendor APP:
Registration & Log In:
Vendors, like consumers, must register by generating a username and password, and then using these credentials to sign into the app. Customer names, orders, shipping details, payment data, and other information must be entered into a profile.
This capability is critical when developing a mobile shopping app like Noon. Inventory management guarantees that there is adequate stock to satisfy client expectations. It includes the procedures of storing, purchasing, and selling items for enterprises to make more money.
Plan for App Subscription
Businesses have this strategy to enhance app income, and this feature allows them to keep track of clients who have subscribed and notify them when their membership is set to expire.
Vendors can use this tool to evaluate all client payments. They may examine the whole payment history, including app membership fees, shipping fees, purchase fees, and so on. It gathers information from a variety of sources, including mobile wallets, cards, and others. It will enable businesses to gain insights regarding app income, user shopping behaviour, and so on.
Product and Order Management
It refers to the whole process of tracking, receiving, and fulfilling consumer orders. This procedure begins with the order placement and ends when the consumer receives the product. The vendor is keeping track of the entire procedure.
Management of Multiple Stores
Not only that, but suppliers must manage many e-commerce stores. This functionality allows them to manage inventories for various stores. It ensures that all management expectations for various activities are met and that they function smoothly.
3. ADMIN PANEL
The admin dashboard contains all of the app's operations and provides the admin with insights into critical app data such as sales and revenue numbers, traffic, product demand, and app analytics.
Product and Category Management
This function must be included by your selected eCommerce app development firm in Dubai so that administrators may update data about goods and services, add new products, and manage categories. All of this information should be freely available to the administrator.
To handle a large user base on the app, the admin requires an integrated CRM system that collects user data in a controllable and accessible manner. Working with user segmentation, reducing complaints, and giving incentives and promotions all assist.
A simple solution for managing all of the incentives offers, and discounts are always useful for app administrators. The administrator must spend little time enabling unique promotional codes or loyalty programs for certain specialized users. In that situation, this functionality will be useful.
Analytics and Reports
Reports provide app data presented in an accessible format, allowing administrators to track the progress of marketing campaigns and other activities. It leads to better decision-making, marketing campaigns, and Omni channel traction.
How can Mobile eCommerce Apps Add Value to Your Business?
- Improves the customer experience
You may improve your mobile CX by using technologies like AI, AR, and VR.
- Conversion Rates Have Increased
Improved CX leads to more conversions, which leads to more sales and income.
- Brand Identification
E-commerce applications improve brand marketing and help you develop long-term relationships with your consumers.
- Data Gathering and Analysis
Mobile commerce applications may assist you in gathering valuable information about your customers, such as their behaviour, persona, and more.
Users may place orders 30% faster than on a website when using an m-commerce app.
Top eCommerce Mobile App Trends for Next 5 Years
1. Voice Recognition
Voice in Mobile eCommerce Apps is projected to be one of the top eCommerce trends for all the right reasons, thanks to its rapid growth.
The following are three advantages that speech technology will bring to eCommerce:
Speed: Since searching with voice is 3.7 xs faster than typing, the function will deliver faster results.
Convenience: Unlike text searches, voice searches are much more convenient for customers because they only need to speak their query rather than type it.
Adaptability: According to ComScore, voice will account for 50% of all searches by the end of 2020. This demonstrates how quickly people are adjusting to this new standard.
As a result, if you want to give your consumers a flawless purchasing experience, consider using voice search as one of your must-have eCommerce mobile app development features to generate profitability for your business.
2. Social Commerce
Social commerce is no longer simply a buzzword. With applications like Instagram now allowing users to checkout without leaving the app, this functionality will help mCommerce grow and become more appealing to customers in the coming years.
Thus, to keep your eCommerce firm competitive in the coming years, it is critical to fuel it with social media. It may assist you in reaching a larger audience, increasing consumer interaction, promoting your brand, and generating a greater ROI. Since this trend is new (and rapidly gaining traction), you may successfully use it to construct mobile commerce apps.
3. Experience with Omni Channel
With the eCommerce business becoming more competitive, firms are increasingly offering their items through several channels, such as websites, mobile applications, mobile websites, and physical storefronts.
However, as the owner of an e-commerce company, it is your job to give your clients a consistent experience across all channels. For example, if a consumer is exploring your mobile eCommerce app and adds an item to his shopping basket to be purchased later, these things should not be removed when he enters the e-store website.
4. Chatbots for Mobile
Mobile chatbots are not a new development. This functionality has been used by some of the greatest eCommerce mobile apps for years. However, their use in eCommerce apps for completing multiple duties is expected to rise in the future.
5. Multiple Payment Options
So, if you're thinking of creating a e-Commerce app for your e-store, don't forget to include several mobile wallets or payment methods.
Customers nowadays frequently use mobile wallets such as Apple Pay, Android Pay or Google Pay, Venmo, and Paypal to make transactions. Furthermore, these are safe and quick to complete the job in only a few taps.
We've all experienced the annoyance of having to re-enter your credit card information repeatedly to make a purchase. This is where you may permanently lose a customer.
How to Develop Mobile Apps for eCommerce?
So, if you're thinking of establishing a mCommerce app for your e-store, don't forget to include several mobile wallets or payment methods in your app.
Customers nowadays frequently make purchases using mobile wallets such as Apple Pay, Android Pay, Google Pay, Venmo, or Paypal. Furthermore, these are safe and quick to complete the job with just a few touches.
We've all had the experience of having to re-enter our credit card information several times to finish a purchase. This is where you may lose a customer for good.
Step 1: Research Your Market and Users
One of the primary reasons why mobile apps fail is a lack of market research and expertise. So, make no mistake: extensively analyze your industry before designing your eCommerce app.
To understand your market and the needs of your users, you must answer the following questions:
- What is your intended audience?
- What is their age range?
- What are their favourite and least favourite things?
- What items are they currently using?
All of this information will assist you in making your app as relatable to the individuals who will use it as efficiently as possible. For example, if you manage an offline store, your consumers may prefer a consistent experience across all of your contact points—both online and offline. If you operate an eCommerce business (only online), you may want to focus more on promoting your service on app marketplaces to grow it.
Choose a Business Model
If you intend to create an e-commerce app, you must first understand your company's concept. Creating a solid business model before designing an app can help you better understand your value proposition, user group, and income sources.
Firm to Consumer (B2C): This is the most common technique when starting an online eCommerce business. Any purchase made through an eCommerce retailer online is a B2C transaction, and examples include Wal-Mart, Wish, and Gap.
Business to Business (B2B): An eCommerce company uses this business model to offer its products or services to another company online. The buyer is not always the eventual user. However, the buyer frequently resells the acquired goods to customers. Enterprise eCommerce systems such as Boeing are examples.
Choose Your Tech Stack
Now that you've completed your market research and understand your app's business plan. It's time to pick which technologies will be used to create an e-commerce app. Remember that your selection in this phase will have a direct influence on the cost of developing an eCommerce mobile app.
For example, if you want a wider reach and a shorter time to market, consider developing a cross-platform app. It will also benefit you if you have a limited budget because you will be designing one app for both Android and iOS.
Locate a Reliable eCommerce App Development Firm
When looking for an e-commerce app development firm for your project, be sure the business has experience providing exceptional digital consumer experiences.
Examine their portfolio, speak with their clients, a questions about their development process, and determine how skilled they are at integrating developing technologies necessary in today's mCommerce apps. Check everything twice before deciding on your development partners. Also, after your app has been built, don't forget to invest in eCommerce mobile app testing to ensure that it is bug-free and functions properly.
Now that you've learned everything there is to know about mobile eCommerce applications, it's time to get started.
For the aforementioned reasons, it is easy to see how a mobile eCommerce app may benefit your online business by engaging more consumers and connecting your company with its target audience. To have a strong clientele with larger profits, creating an eCommerce mobile app using the steps outlined above will be your first significant step toward popularity and conversions.
Lilac Infotech provides high-quality e-commerce application solutions that are totally customizable to meet your specific needs. We are spread over India and the UAE, and we satisfy the client's requirements throughout.